How to report a network issue using WHMCS?

In this tutorial you will learn how to report about network issues you might come across. It is important to notify your clients of any server downtime or network outages, whether expected or unexpected.

Watch this process on video on Reporting Network Issues using WHMCS

  1. To report a network issue, go to Support after log into the admin panel of  your WHMCS account.click-on-the-setup-tab
  2. Hover over Network Issues and click on Create Newclick-on-create-new
  3. Give the network issue a title and specify the type, server, priority and status of the issue. Also choose a start and end date.create-new-newtwork-issue
  4. Scroll down and  type a description of the issue and click on Save Changesdescribe-the-new-network-issue
  5. The default view is for open issues but the one we made is scheduled.
  6. Click Scheduled.select-schedule-option
  7. Network issues can be closed or deleted using these two links.edit-inetwork-issue-message

Reporting Network Issues using WHMCS

This is the end of the tutorial. You now know how to report a network issue using WHMCS.

About

Kimberly Ashton is an employee at SkyNetHosting.Net.Inc and mainly concentrates on web designing and technical blogging. She is interested in SEO social media and all things web related. Her focus is on making absolute beginners comfortable with different web related methodologies and to help them grasp the basics of web designing easily.