Installing Jivochat on MyCompanyWeb

Installing Jivochat on MyCompanyWeb V2

  1. First you have to signup for a FREE account in ( Its free up to 5 agents).
  2. When you login you’ll be taken to the Installations page. Install the Jivo Desktop APP (or use browser based version) as it helps you to manage your chats. Set up this JivoSite application and be logged in before you proceed. It is important that you be logged in with this application every time you start your business for the day, because this is the interface you use to communicate with your clients. If you logout from this application, the chat will be in the offline mode and there will be no real time communication between you and your clients.
  3. Come back to JivoSite member area and copy chat code.Jivochat1Jivachat2
  4. Go to your WHMCS member area > Addons > MyCompanyWeb > Source and paste the chat code there just above the <⁄body> tag.Jivochat3
  5.  Login to Jivo Chat admin area add an agent and make sure that agent is online. Now you will be able to see the JivoChat window on your website made with MCW. If you have any issues please feel free to contact JivoChat Live support.

Note: In case if the chat window doesn’t  show after adding the code please use the following code instead of the code provided by JivoChat as the following code is specially optimized for MCW.  When you are using the following code make sure “widget_id =” is replaced with the one you get from JivoChat code.

<!– BEGIN JIVOSITE CODE {literal} –>
<script type=’text/javascript’>
(function(){ var widget_id = “REPLACE-WITH-YOUR-JIVACHAT-ID“;var d=document;var w=window;function l(){
var s = document.createElement(“script”); s.type = “text/javascript”; s.async = true; s.src = “//”+widget_id; var ss = document.getElementsByTagName(“script”)[0]; ss.parentNode.insertBefore(s, ss);}if(d.readyState==”complete”){l();}else{if(w.attachEvent){w.attachEvent(“onload”,l);}else{w.addEventListener(“load”,l,false);}}})();</script>
<!– {/literal} END JIVOSITE CODE –>